The legal receptionist serves as the front-line representative of our prestigious law firm, providing exceptional customer service and administrative support.
The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a fast-paced work environment.
Essential qualifications include a proven track record in Accounts Receivable within a Law Office setting is required.
This position plays a crucial role in creating a positive first impression for clients, visitors, and callers.
Responsibilities
Front Desk Management:
· Greet clients and visitors in a professional and courteous manner.
· Manage the reception area to ensure it is tidy and presentable.
· Answer incoming calls and direct them to the appropriate person or department.
· Assist with side projects from attorneys, paralegals, and marketing.
Accounts Receivable:
· Experience with Accounts Receivable and Collection for Family Law
Client Interaction:
· Assist clients with general inquiries and provide basic information about the firm's services.
Administrative Support:
· Provide administrative support to attorneys and legal staff as needed.
· Coordinate meetings, conferences, and appointments.
Document Handling:
· Receive, sort, and distribute mail and packages.
· Assist in preparing and organizing legal documents.
Communication:
· Effectively communicate with internal staff and external clients to relay messages and information.
· Manage email correspondence and ensure timely responses.
Technology Proficiency:
· Utilize office equipment and technology, including phone systems, computer software, and document management systems.
Confidentiality:
· Maintain strict confidentiality regarding client information and internal matters.
Problem Resolution:
· Address and resolve issues or conflicts that may arise at the front desk.
· Escalate complex matters to the appropriate personnel.
Qualifications:
· High school diploma or equivalent; additional education or certification in office management is a plus.
· Law Office experience with Accounts Receivable (Required)
· Proven experience as a receptionist or in a similar role, preferably in a legal setting.
· Excellent interpersonal and communication skills.
· Proficient in Microsoft Office Suite (Word, Excel, Outlook).
· Ability to handle multiple tasks and calls simultaneously and adapt to changing priorities.
· Strong organizational skills and attention to detail.
· Professional appearance and demeanor.
Working Conditions
· Full-time position with regular office hours.
· Occasional overtime may be required based on business needs.
· Fast-paced and dynamic work environment.
Benefits
· 10 paid legal holidays a year
· 3% 401(k) matching after a year.
· One week of paid vacation after a year.
· Five paid sick days per year.
· Firm contribution to medical, dental, and vision.
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