MHS is a non-profit organization whose mission is to improve people’s lives and instill hope by providing cost-effective community-based mental health, drug and alcohol recovery, and housing services.
We continually seek new and improved ways of serving our clients and communities.
MHS is an essential business.
JOB SUMMARY
The Intake Coordinator position provides administrative and clinical support to the program, that include typing, data entry, filing, answering phones, preparing reports, assignment of cases to be assessed and direct client care to respond to crisis referrals to be assessed responsively.
Submits documentation for timely billing and reimbursement.
Compiles, processes, and maintains medical records consistent with ethical, legal, and regulatory health care system requirements.
RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Coordinates with Office Manager all referrals, screens referrals, and schedules all referrals for assignments of clinical intake assessments, if crisis will be responsive in a timely manner with DBH request.
Responsible for assuring the implementation of all intake systems for clients referred to the program, which includes but not limited to: Participating in weekly Intake Referral Telephone Conferences, conducting interviews with potential referrals, completing initial assessment and all documents required at initial intake.
Acts as the liaison between the program and family/community agencies including individuals such as Parents/Caregivers, Case Managers, County Social Workers, Teachers/Education Providers, and Probation Officers.
Coordinate with Billing Specialist and Office Manager to processes initial authorization and reassessment authorization for Medi-Cal and completes monthly Medi-Cal verification for all clients.
Coordinate with Billing Specialist and Office Manager to open client episodes print face sheet as requested and enter discharges/closing client episodes and assignments of new cases or referrals.
Coordinate and update client roster using word processing, spreadsheet operations and data base operations using Microsoft Office software including weekly intake & discharge reports, weekly documentation reports
Maintain quality assurance program for chart documentation, and documents Quality Assurance Reviews.
Complete County and MHS outcome reports as requested.
Professionally greet, receive, and assist visitors and callers.
Complies with all MHS and program rules, policies and procedures, and HIPAA standards.
QUALIFICATIONS
Master’s degree in a behavioral science and valid/current BBS Registration.
Bilingual in English and Spanish preferred.
Knowledge and experience with Microsoft Office Suite and EHR software
Must be adept at problem-solving, including being able to identify issues and solve problems in a timely manner
Must be able to communicate clearly, both in writing and orally, with employees, management, and co-workers
Ability to create reports and spreadsheets
Highly organized, thorough, and able to self-monitor work for quality
Must be dependable, able to follow instructions, timely respond to management, and enjoy working in a fast-paced environment
Enjoy working in an office environment and as part of a team
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
Seeing
Hearing
Speaking
Stooping/Bending
Working in cramped spaces
Moving around office
Moving between offices/clients
Driving
Climbing
Lifting/carrying heavy items
Pushing/pulling/dragging items
Standing for long periods
Working outside/underground
Using hands/fingers
Sitting for long periods of time
I can perform the above job duties:
Without accommodation With accommodation.
If so, please specify:
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
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