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Posted : Thursday, August 22, 2024 04:55 PM
*Imaging Healthcare Specialists is hiring a Patient Service Representative Weekend Lead!*
*Job Title:* Patient Service Representative Weekend Lead
*Location: *All locations
*Status:* Full Time
*Compensation:* $20 to $25
Offering over 30 years of imaging services experience, Imaging Healthcare Specialists has earned an outstanding reputation for providing the highest quality medical imaging technology, highly specialized expertise and exceptional customer service to physicians and patients.
Our experienced staff of board-certified radiologists, technologists and support personnel are committed to providing the most accurate, safe, timely and caring medical imaging and interventional radiology services.
*Summary: *Responsible to provide excellent delivery of patient care through timely processing of patients in a professional manner, consistent with company policies and objectives.
*Essential Responsibilities *include the following.
Other duties may be assigned.
* Support the Center Managers in holding all staff accountable to our excellent patient care standards while the supervisors are not present at the sites.
* Own ensuring proper front desk staffing on weekends through coordinating staffing plans for all sites.
* Act as the first point of contact for staff when issues arise over the weekend.
* Make decisions that align with our standard of excellent patient care and service and reach out for leadership support when appropriate.
* Communicate with Center Managers and Modality Directors when necessary.
* Leads team to operate at max efficiency while delivering excellent customer service and upholding all company standards when Center Managers are both in and out of office.
* Responsible for any patient incident while Manager is not in office and ensuring all company standards are being represented while resolving any issue.
* Act as a representative of the company as the first point of contact by greeting patients and visitors in a warm and welcome manner; provides exemplary customer service by treating patients, coworkers, and visitors with courtesy and respect.
* They will need to advocate that everyone performs their standard work.
* Process patients by collecting information, verifying accuracy, and correctly inputting data into our system by meeting all (9) Registration and Billing criteria; complies with federal and local laws with regard to ensuring patient privacy * Reviews medical record for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems * Timely answer incoming calls to center and schedule appointments for patients and/or referring physician offices.
* Communicate effectively with patients, referring physician offices, and/or other departments regarding delay or issues relating to patient appointments, or any matters relating to patient care * Confirms appointments in advance to remind patients of upcoming appointments, and assist with rescheduling if needed * Collects payments and enters correct billing or insurance information for all encounters; applies payments and adjustments to patient accounts, and reconciles daily reports *Education and/or Experience* - Associate degree (A.
A.
) or equivalent from two-year college or technical school; or a minimum of one year of related experience and/or training; or equivalent combination of education and experience.
*Why Should You Work For IHS? * * Career Development and Growth Opportunities * Technologists trained to be Mammography and CT Technologists * Non-clinical team members trained to be DEXA Technicians * Lean Development (Enterprise Excellence) * Leadership Growth and Development Training * 4 Weeks of PTO for part time and full-time team members * Yearly Compensation Reviews * Medical, Dental, Vison, HSA Contribution and 401k matching * Community Involvement _Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
_ Job Type: Full-time Pay: $20.
05 - $25.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid sick time * Paid time off * Pet insurance * Vision insurance Schedule: * 8 hour shift * Every weekend Work setting: * Clinic * In-person * Outpatient Ability to Relocate: * San Diego, CA: Relocate before starting work (Required) Work Location: In person
Our experienced staff of board-certified radiologists, technologists and support personnel are committed to providing the most accurate, safe, timely and caring medical imaging and interventional radiology services.
*Summary: *Responsible to provide excellent delivery of patient care through timely processing of patients in a professional manner, consistent with company policies and objectives.
*Essential Responsibilities *include the following.
Other duties may be assigned.
* Support the Center Managers in holding all staff accountable to our excellent patient care standards while the supervisors are not present at the sites.
* Own ensuring proper front desk staffing on weekends through coordinating staffing plans for all sites.
* Act as the first point of contact for staff when issues arise over the weekend.
* Make decisions that align with our standard of excellent patient care and service and reach out for leadership support when appropriate.
* Communicate with Center Managers and Modality Directors when necessary.
* Leads team to operate at max efficiency while delivering excellent customer service and upholding all company standards when Center Managers are both in and out of office.
* Responsible for any patient incident while Manager is not in office and ensuring all company standards are being represented while resolving any issue.
* Act as a representative of the company as the first point of contact by greeting patients and visitors in a warm and welcome manner; provides exemplary customer service by treating patients, coworkers, and visitors with courtesy and respect.
* They will need to advocate that everyone performs their standard work.
* Process patients by collecting information, verifying accuracy, and correctly inputting data into our system by meeting all (9) Registration and Billing criteria; complies with federal and local laws with regard to ensuring patient privacy * Reviews medical record for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems * Timely answer incoming calls to center and schedule appointments for patients and/or referring physician offices.
* Communicate effectively with patients, referring physician offices, and/or other departments regarding delay or issues relating to patient appointments, or any matters relating to patient care * Confirms appointments in advance to remind patients of upcoming appointments, and assist with rescheduling if needed * Collects payments and enters correct billing or insurance information for all encounters; applies payments and adjustments to patient accounts, and reconciles daily reports *Education and/or Experience* - Associate degree (A.
A.
) or equivalent from two-year college or technical school; or a minimum of one year of related experience and/or training; or equivalent combination of education and experience.
*Why Should You Work For IHS? * * Career Development and Growth Opportunities * Technologists trained to be Mammography and CT Technologists * Non-clinical team members trained to be DEXA Technicians * Lean Development (Enterprise Excellence) * Leadership Growth and Development Training * 4 Weeks of PTO for part time and full-time team members * Yearly Compensation Reviews * Medical, Dental, Vison, HSA Contribution and 401k matching * Community Involvement _Our company is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
_ Job Type: Full-time Pay: $20.
05 - $25.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid sick time * Paid time off * Pet insurance * Vision insurance Schedule: * 8 hour shift * Every weekend Work setting: * Clinic * In-person * Outpatient Ability to Relocate: * San Diego, CA: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : San Diego, CA
• Post ID: 9083084050
