System Operations Technician

*This Describes You* You are a seasoned technician from industries like environmental, plumbing, wastwater, or construction that is no stranger to hard labor and getting your hands dirty at work.
You’re the type that loves to troubleshoot problems, understand how systems work, and able to jump into a site visit on a moment’s notice.
Your brain is mechanically inclined and you’ve had plenty of experience using hand tools in previous jobs or at home.
(This position requires weekly travel to customer sites outside of San Diego County and physical labor in outdoor settings.
You’re only encouraged to apply if traveling or physical labor is on your must-have list.
) *The Task At Hand* The System Operations Technician (SOT) provides onsite and remote monitoring, troubleshooting, repair, and control services for new and existing Aquacycl customers.
The SOT will ensure company success and extreme customer satisfaction by traveling to customer sites to troubleshoot and fix operational issues and execute regular hardware maintenance.
(This position requires weekly travel to customer sites outside of San Diego County and physical labor in outdoor settings.
You’re only encouraged to apply if traveling or physical labor is on your must-have list.
) *In This Role, You Will * You’ll provide onsite and remote monitoring/control services for existing Aquacycl customers throughout the United States.
Here’s the top priorities: * Executing basic site maintenance for wastewater treatment systems including sludge removal, addressing flow issues, upgrading hardware, site cleaning, collecting & analyzing samples.
* Developing a deep understanding of how Aquacycl technology works and can be further improved to address customer challenges and minimize onsite maintenance.
* Responding to software alerts and consistently monitoring site performance throughout travel and non-travel days to ensure system safety and operations.
* In partnership with our Manufacturing Team, building and installing Aquacycl systems on new customer sites.
* Ensuring compliance with EPA and OSHA regulations and being proactive in safety practices, training, and policies.
*In This Role, You’ll Bring With You: * * 3+ years of hardware experience in the plumbing, environmental, water or related industry is required.
* Successful track record in servicing water or wastewater systems at customer sites, is preferred.
* Valid driver’s license and potentially passport is required.
* Ability and flexibility to travel weekly and work extended hours (up to 10 hours a day when onsite), including occasional bimonthly weekend travel.
* Technical report writing is a plus.
* Knowledge of hydraulic systems operation is a plus.
* Experience with PVC plumbing and general plumbing knowledge * Aptitude for learning new software programs and digital monitoring tools (e.
g.
Pager Duty) * Be able to execute physical tasks including: * Using hand-tools * Safely operating power tools * Occasionally lifting 50-pound pieces of hardware.
*Location* * In office and on customer sites across the US.
Biweekly travel is anticipated.
*Compensation* * 65-72k annually, Exempt.
*Benefits * * Employee Equity * 15 Company Holidays + 15 accrued vacation days * Floating Holidays added for weekend and holiday travel * Medical Insurance for the employee covered at 100% on select Kaiser and United Healthcare plans, as well as offer additional plan options at a reduced cost to the employee * Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans * Employee assistance program (EAP) * Dog Friendly Office *About Aquacycl * Aquacycl is an Escondido-based early-stage company working to transform how wastewater treatment is done by providing cost-effective and reliable technologies combined with outstanding customer service (www.
aquacycl.
com).
Aquacycl has developed patented technology that is the only market solution for direct treatment of some of the most challenging industrial wastewaters.
However, industrial applications are just the beginning.
Aquacycl’s team is committed to making a better/cleaner environment with the mission of providing “Sanitation and water for all”.
Aquacycl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time Pay: $65,000.
00 - $72,000.
00 per year Benefits: * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Vision insurance Schedule: * 10 hour shift * 12 hour shift * 8 hour shift * Extended hours * Holidays * Weekends as needed Travel requirement: * Travel * Up to 50% travel People with a criminal record are encouraged to apply Experience: * Field service: 3 years (Preferred) Ability to Relocate: * Escondido, CA: Relocate before starting work (Required) Willingness to travel: * 50% (Preferred) Work Location: On the road