Job Summary: Provides in-home and center-based case management and supportive services.
The Senior Family Support Partner is an experienced home visitor who brings specialized training/expertise applicable to the position and demonstrates leadership ability.
Senior Family Support Partner also assists in the creation and implementation of training plans and audits.
Duties and Responsibilities:
Conducts client assessments consistent with program requirements.
Provides case management services including identification of clients' needs and goals on a case plan with ongoing monitoring and follow-up on progress towards those goals.
Teaches and demonstrates goal setting and decision making.
Provides support to families in identifying and obtaining community resources.
Maintains a flexible working schedule to accommodate families' schedule.
Maintains accurate and timely case records documenting all services provided.
Maintains monthly reporting and data entry as required by the contract, including achievement of productivity goals.
Monitors participants' progress in developing skills needed to assure positive outcomes
Creates training plans and training tools for new and existing staff.
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Assists in the training and development of new and existing staff.
Conducts monthly file audits of client files and program database.
Assures security of confidential information and materials.
Networks and develops relationships with various community service agencies.
Attends agency, program and collaborative meetings as assigned.
Accepts direction and reports to team leader for direct supervision.
Attends and participates in training as appropriate.
Other duties as assigned.
Qualifications:
Education: A minimum of a Bachelor's degree or equivalent in social work, psychology, education and/or related human services field.
Specialized training/expertise in area relevant to position.
Demonstrated experience in in-home, low income, family-based services and/or commensurate experience may qualify.
Knowledge: Knowledge of community resources.
Abilities: Demonstrated ability to be culturally sensitive and respect diversity.
Ability to provide support, structure, empathy, sound judgement, insight into human behavior and family relations.
Skills: Effective communication and leadership skills required.
Must be a team player and be able to work independently.
Computer literate as appropriate.
Bilingual in Spanish, Asian, or Pacific language preferred.
Other Requirements: Must have a valid California driver's license, insurance and a reliable vehicle and be willing to use it on the job.
Physical Demands:
Sitting for long periods of time in the homes of client families, in the office or at required meetings.
Daily traveling in car to clients or to agency and community meetings.
Frequent note taking and recording in case files by hand.
Work Environment:
Office space is shared
The noise level fluctuates from quiet to noisy.
Home Start, Inc.
is an equal opportunity employer and does not discriminate in the hiring of personnel because of gender, race, color, religion, creed, national origin, ancestry, citizenship pregnancy, age, marital status, sexual orientation, medical condition, genetic information, gender identity or gender expression, physical or mental disability, military or veteran status or any other consideration made unlawful by federal, state or local laws.