Senior Analyst, MQ Dedicated Truck Operations

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc.
is a third-party logistics provider headquartered in Irvine, CA.
Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.
S.
, Canada, and Mexico.
Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.
We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The purpose of the Senior Analyst, Dedicated Truck Operations position is to coordinate with dedicated truck carriers & cargo shippers to ensure timely shipments movement for inbound and outbound operations while maximizing dedicated truck capacity while aligning with Glovis standards and Hyundai Translead's expectations.
Responsibilities Follow SOP/KPI guideline to ensure timely allocation of dedicated carrier capacity for both Inbound & Outbound operation Conduct & Follow through all aspects of dispatching process, including communicating internally & externally for coordination Support manager to trouble shoot any issues related to Dedicated Truck carrier / Dispatch operations Daily communication with carriers & cargo shippers/vendors Produce periodic carrier KPI reports & monitor performance Responding to customer complaints & be solution provider for MQ operations Plan pre-determined routes & maximize carrier capacity Monitor communication with all related parties to ensure timely transportation movements Coordinate daily/weekly/monthly workload to each responsible carrier Maintain proper records to track & trace movement data (document productivity) Manage carriers to minimize in-transit damages and reduce usage of more expensive carriers Analyze and identify opportunities to save freight costs in the supply chain process Support with all data reconciliation with proprietary systems such as TMS Support MQ's 3PL / REPO coordination with carrier assigned Shipment data entry & report generation Perform internal functions to assist other departments in order to review and resolve discrepancies and fulfill customer needs including POD auditing, profit & loss reporting, and perform root cause analysis and establish corrective actions to avoid repetitive occurrences Recommend and implement strategies to continually improve department performance Compensation Range $55,000 - $65,000 per year Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance Vision Insurance Dental Insurance Health Care & Dependent Care Flexible Spending Accounts (FSA) Basic Life and AD&D as well as Short-Term & Long-Term Disability Paid Vacation, Holidays, and Sick leave Pet Insurance Hospital and Critical Illness Insurance Wellness Program and Gym Reimbursement* 401(k) with Generous Matching Referral Bonuses* Auto Allowance* Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities* Discretionary Bonuses* Tuition Reimbursement* *Benefits may vary by location.
All benefits pursuant to Company policy Skills Strong Verbal and Written Communication Skills Required Proficient PC skills - Word, Excel, PowerPoint, Outlook, Database Management Systems Required Excellent organizational and time-management skills Required Education & Experience Associates Degree Required 3-5 Years of Experience in Logistics and Supply Chain Required Physical Requirements Ability to sit in front of a desk and/or in front of the computer for long periods Repetitive use of hand/grasping product, writing, and typing Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure This position will be located in our San Diego, CA office Communication with employees and field partners will be primarily conducted via phone and email The above statements are intended to describe the general nature of work performed by employees assigned to this position.
They are not intended to be a complete list of all job duties performed by persons in the position.
Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.