Part Time - Catering Crew Lead

SUMMARY: Assists management in providing support to create an environment that promotes teamwork, continuous improvement, learning, customer satisfaction and high standards of service.
Effectively manages workload, achieves production, and provides quality services to customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION: NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description.
The list is descriptive only and should not be used for any other purpose.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
This is not an all-encompassing list and additional duties may be assigned based on business needs.
The responsibilities listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists management by preparing event paperwork and post event reports.
Assists management by ensuring that all company and department procedures and guidelines are in place for provision of quality products and services and communicates with management regarding events and catering operations Ensures that all employees are in proper uniform, all company policies are followed and takes appropriate action when needed.
Checks event equipment for accuracy and organizes and assigns staff tasks for the event Supervises and assists staff on event procedures and customer service Coordinates event details with Event Managers Communicates with employees regarding goals and expectations for the event Resolves customer issues and complaints to ensure customer satisfaction and notifies management of any customer relations issues or complaints in a timely manner.
Oversees proper clean up and end of event procedures in accordance to Catering standards Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
Other duties as assigned.
Minimum Requirements MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED: The minimum requirement for applicants is a High School Diploma or GED; plus six months to one year of experience in food service/retail operations; or equivalent combination of education and experience.
Strong interpersonal skills, self motivation, and organization skills required.
Food Handler certificate from the County of San Diego is preferred.
A valid CA Driver’s License is required.
MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS LANGUAGE SKILLS: Must be able to read, write and understand English.
Requires the ability to follow verbal and written instructions, guidelines and objectives.
Requires the ability to read, comprehend, and interpret general business information.
Requires the ability to effectively communicate with customers and employees using correct English and a well-modulated voice.
Requires good voice quality that is conversational and professional.
Requires the ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public.
MATHEMATICAL SKILLS: Requires the ability to apply basic math concepts; calculating figures and amounts such as discounts, portions, percentages, and volume.
REASONING ABILITY: Requires the ability to apply common-sense understanding to carry out general written or oral instructions.
Must be able to multi-task, prioritize work and pay attention to detail.
Requires good analytical and quantitative skills.
MANUAL DEXTERITY: Must have average levels of eye/hand/foot coordination.
Must be able to utilize a computer.
Requires the ability to use a variety of office machines and food service equipment.
PHYSICAL COMMUNICATION: Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and hear (perceiving sounds of nature by ear).
PHYSICAL DEMANDS: Must be physically able to operate food service equipment (to include but not limited to) slicers, mixers, knives, ovens, and steamers, as well as cash register and office equipment such as computers, copy machines, and facsimile machines.
While performing the duties of this job, the employee is frequently required to walk, sit, and stand for prolonged hours; use hands to touch, handle, or feel objects, cooking tools, or control; and reach with hands and arms.
Must be able to move, lift or carry heavy objects or materials up to 50 pounds.
Specific visual abilities required by this job include close vision, peripheral visions, distance vision, and color vision.
WORKING CONDITIONS AND HAZARDS Work is regularly performed in a food production area where there is frequent exposure to food fumes or airborne particles.
The employee occasionally works near moving mechanical parts and is occasionally exposed to humid and hot conditions as well as cleaning chemicals.
The noise level in the work environment is usually moderate.
BACKGROUND CHECK INFORMATION: A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references.
Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.
Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.
Aztec Shops Ltd.
complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.
Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report.
Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances.
Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
Aztec Shops is committed to providing equal employment opportunity (EEO) decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered, in regards to recruiting, hiring, training, transferring and promoting the best qualified persons for all jobs without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression hair style or texture associated with race, marital status, medical condition (genetic characteristics (GINA) , cancer or a record or history of cancer), national origin, race, religion (religious dress/grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions, reproductive choices), sexual orientation, military or veteran status, victimization of domestic violence (includes sexual assault, and/or stalking),or any other categories protected by law.
Aztec Shops ensures that this applies to all personnel actions such as compensation, benefits, transfers, layoffs, company-sponsored training, promotions, terminations and disciplinary actions.
Aztec Shops, Ltd.
is also committed to promoting a diverse, equitable and inclusive workplace culture.
Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone.