Looking for a new sales role or customer service! Been at the same mortgage company for well over four years! Lots of knowledge! Closed a lot of deals! Let's talk
Harrison Dane Waraftig
1269 tylee street
Vista ca 92083
show contact info
Personal Statement:
I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment.
I have extensive experience in the military industry and I love to learn.
I’m always up to a challenge, whatever the situation.
I get along well with others and work efficiently on my own.
I’m seeking a position where I can develop and excel, giving my best to an employer.
Experience:
Driver/shopper: shipt
May 2020- present
-shop at designated stores and deliver goods to customers
-communicate with client to ensure good customer service.
-drive to clients house and drop off merchandise!
Onboarding specialist.
Semper tax relief
Aug 2020- present
- use Dialpad, and Pipedrive to call clients, do a free phone consultation or office appointment
- prepare docs for clients
- sell them our services and explain why our company is the best tax relief out there.
-licensed tax preparer to help people file there taxes
Consultant, seaside consultants
November-August
.
Use the CRM (ZoHo) call leads that inquired about time share exit.
.
Go thru script and book appointments for the senior consultants
.
Generate 30-60k in sales a month
.
Make over 120 calls a day
Telemarketer, South Coast Copy Systems, March 2019- November 2019
• Set appointments over the phone for our experienced sales team that has a reputation of closing deals!!
• Leverage telemarketing techniques and act as sales ambassador
• Understand clients' specific needs and work with our sales team
• Comply with company standards for customer satisfaction
• Achieve monthly appointment and sales goals.
Sales Rep, Mohawk Network Solutions.
October- March 2019
• Cold call businesses to sell IT hardware
• Develop relationships with customers
• Respond via email or phone
• Use excel, PowerPoint and Outlook
Ladera Lending, Customer Service Representitive June 2017-Oct 2018
• Call 1,000 people a day get them interested in talking about mortgage or solar
• Transfer them to a mortgage closer or solar closer
Senior Advisor, Apple, 2012-2017
• Provided excellent customer service nationwide over the phone
• Troubleshoot, fix or replaced ace customer's apple devices
• Manage other apple advisor's, using coaching tools to make them more efficient and better at the job role
• Trained new employees on Apple's policies and procedures to make them ready for the new job role
• Efficient in using google, internet, and mac computers
Time Warner Cable, Customer Service 2011-2012
• Provide excellent customer service over chat
• Helped customers troubleshoot, Internet, TV, phone
• Sent out repair orders to customer's who needed technician'sto help resolve the issue inside their home
Mt.
Bachelor, LiftOperator 2010-2011 (Seasonal)
• Safe and efficient operation of mountain chair lifts
• Provide excellent customer and assistance
• Respond appropriately to all customers requests
• CPR certified
Assault Man, United States Marine Corps, 2002-2010
• Provided anti-bunker and anti-armor fire in support of riffle squads/platoons/companies with the infantry battalion
• Successfully completed 12 weeks of basic training consisting of intense mental and physical exercises
• Received promotions and recombination for excellence of work habits
• Served two tours in Iraq
• Improved safety plans and implemented employee training and equipment security practices.
• Went thru many training courses and class room time, learning about weapon systems, as well as learning about my job role and promotions
• Promoted to staff, ran and managed my own platoon, worked with many individuals to get them prepped for the job role and their duty in Iraq.
• Exercised, stayed fit to keep my promotions
Education:
Diploma 2002 Eastlake High School, Sammamish, Washington
Skills
Skills:
• Excellent computer skills, 70 - 75 wpm keyboarding.
Familiar with Microsoft Word, Excel, Power Point and Adobe Photoshop
• Excellent customer service
• Excellent use of computers, apple product's
• Excellent leadership skills
• Excellent work ethic
Whatsapp
