PSL - Courier

WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at Pharmacy4Humanity, an AIDS Healthcare Foundation company! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, Pharmacy4Humanity, an AIDS Healthcare Foundation company is the place for you! Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation.
Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay.
Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF’s core values are: Patient-Centered Value Employees Respect for Diversity Nimble Fight for What’s Right We are currently seeking a F/T PSL-Courier (Driver) working at our Hillcrest Pharmacy located at (120 University Ave San Diego, California 92103).
The workschedule is (Monday-Friday 9:30AM - 6:00PM).
YOUR CONTRIBUTION TO OUR SUCCESS!: Collaborative contributions by the Pharmacy Service Liaison-Courier is essential to our success including working with various departments within Pharmacy as well as other divisions of AHF, our patients and partners.
The skills discussed below are representative of the knowledge, experience and abilities that lead to our success together.
Pharmacy Service Liaison-Courier contributes to AHF’s mission by presenting a friendly smile, a helpful voice, a helpful attitude, to patients, clients and customers seeking services, information, requesting to transfer their prescriptions to AHF, filing grievances or complaints.
Within their duties of delivering medications timely and to the correct location as requested by the patient, meeting and greeting patients, collecting signatures, referring to a pharmacist when appropriate, they are problem solvers, providing a “helping hand” and they provide a calming influence to patients that seem to be upset or in a stressful situation.
The Pharmacy Service Liaison-Courier can enhance the experience of other AHF Pharmacy employees by being friendly and helpful and by offering to give them a helping hand when they need it.
In addition, giving feedback to their manager about how service could be improved will allow the team member to enhance their contribution.
The Pharmacy Service Liaison-Courier adds consistent value to the AHF Pharmacy Team by adapting to various situations with ease and by being flexible.
SKILLS THAT CONTRIBUTE TO OUR SUCCESS A Pharmacy Service Liaison-Courier’s superior telephone communication skills, interpersonal skills, customer friendly attitude, motivation to provide outstanding customer service, proactively assisting patients solve various issues and problems related to receiving service from the AIDS Healthcare Foundation, are the essence of your contribution to our Mission.
A Pharmacy Service Liaison-Courier’s understanding of HIPPA and AHF Standards for confidentiality, client anonymity, leaving packages at the right place, at the right time, with the right person, along with the AHF Pharmacy Compliance policy and procedures, assures our patients and clients that AHF and AHF Pharmacy are trusted partners in their overall care and quality of life.
Maintaining a neat and clean personal appearance, leaving assigned automobile in a neat, and clean condition, ready for the next shift.
Following maintenance, safety check and car wash schedules are important contributions to keep deliveries on time to our customers.
Assisting with the training of others in the workflow and overall services of AHF and AHF Pharmacy contributes to an efficient and error free work place.
Additional contributions such as assisting in the development and implementation of new systems and procedures, becoming “HIV Knowledgeable”, becoming cross trained in multiple aspects of the pharmacy operations and accepting assignments on a rotating basis, are all important contributions to our success.
Assisting AHF in providing “gold standard” customer service, becoming certified when appropriate, based on contracts, grants, Memorandum of Understanding agreements or any other Ryan White or Accreditation Standards, related to training, contributes to the growth of AHF.
In addition, enrollment of new patients into service and the retention of patients in care, as well as being aware of competitor’s, their services, and effectiveness in the market place are contributions that are at the core of our success.
Becoming familiar with all aspects of AHF’s mission, core values and scope of services, participating in community activities of AHF, AHF Pharmacy, AHF Affiliates, Affinity Groups and AHF Departments contributes by promoting the mission of AHF and the spirit of “giving back” to the communities we service.
AHF Commitment: We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability.
The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.