Gen 5 Fertility is a world-class fertility center located in beautiful San Diego.
It is directed by the leading fertility specialists in the field and where the most competent staff, state-of-the-art equipment and the individualized protocols come together to deliver a level of care and a patient experience like no other center.
Our team is looking for a *Patient Financial Coordinator* to join our group of experienced patient care specialists.
*Job Responsibilities*
* Work as a key member in our front desk team on all aspects of patient financial care, including financial counseling, insurance eligibility and benefits coordination, review of process/options, scheduling, documentation, patient education and other associated tasks
* Provide financial counseling to patients on various procedures to be rendered.
* Responsible for collection from patients counters on all procedures inclusive of the all procedures to all parties.
* Collect cycle deposits in a timely manner.
Collect deposit payments from the responsible parties before any procedural services to be rendered to the third parties.
* Update with the payment information.
* Communicate with the coordinators regarding payment status on all patients.
* Check schedule for cycle starts in order to be available to collect the deposit
* Assist and interact with patients in person, by phone, via email and via EMR system
* Collaborate with team members to deliver high-quality patient experience
* Utilize cloud-based EMR system to ensure patient records are up-to-date and secure
* Provide support to the team with other administrative tasks as necessary
*Qualifications*
* Bachelor’s Degree or equivalent Patient financial counseling experience (Required)
* Health Insurance verification and billing (Preferred)
* Excellent work ethic and accountability (Required)
* Patient Care: 1 year (Preferred)
* Administrative Skills: 1 year (Preferred)
* Ability to perform diversified clerical functions and basic accounting procedures.
* Ability to effectively communicate with people at all levels and from various backgrounds.
* Commitment to excellence and high standards
* Strong organizational, problem-solving, and analytical skills
* Ability to manage priorities and workflow
* Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
* Acute attention to detail
* Ability to work independently and as a member of various teams and committees
* Proficient on Artison
* Excellent customer service skills
* Proven ability to handle multiple projects and meet deadlines
* Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
* Bilingual skills a plus
* Ability to understand and follow written and verbal instructions.
*Pre-employment Requirements*
All employment offers by this employer are conditional upon the candidate’s successful completion of pre-employment screenings, including educational and prior employment verification, a criminal background check, drug screen, professional reference check, and verification of the candidate’s eligibility and authorization to work in the United States.
Job Type: Full-time
Pay: From $22.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* On-site gym
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Work setting:
* Clinic
* In-person
Application Question(s):
* Why are you interested in this position?
Education:
* Bachelor's (Preferred)
Experience:
* patient financial coordination: 1 year (Preferred)
Ability to Commute:
* San Diego, CA 92121 (Preferred)
Ability to Relocate:
* San Diego, CA 92121: Relocate before starting work (Required)
Work Location: In person
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