Payroll Specialist

Summary: Do you have experience with multi-state payroll, strong UKG payroll software, Excel or HRIS experience? Come join our team! Our Payroll Specialist will coordinate the day-to-day payroll functions while providing excellent customer service to internal employee payroll related inquires.
This position is based in Carlsbad, CA – our Nice North America headquarters.
You will report directly to our Chief People & Diversity Officer and will work alongside a talent team leading other functions of HR.
Hourly: $30 to $35 depending on experience.
Location: Carlsbad, CA (Hybrid Schedule 1-2 days remote, 3-4 days in office) Primary Responsibilities: Administer bi-weekly payroll for multiple states & Canada.
Resolve payroll discrepancies and irregularities.
Ensure accurate taxation and garnishment is applied to each account.
Participate in end-of-month closing and audits.
Process reports for internal management and external audit requests, including biweekly and quarterly reporting, re-classing and analysis to the Finance Team.
Conduct year-end reporting for W-2, W2-C, T4s, etc.
Comply with local, state, and federal payroll regulations to questions and special requests from regulatory agencies.
Research laws and regulations regarding taxes and payroll withholding procedures.
Handle tax inquiries, and 401k as it relates to payroll processing.
Manages applying for SIT, SUI, Local and City tax ID’s via UKG and jurisdictions.
Maintain and document all tax payroll records.
Work with state agencies in USA and Canada to set up tax accounts and resolve outstanding issues.
Respond to employee inquiries regarding payroll issues or concerns with a high level of customer service including supporting the team with escalated or more complex issues.
Create reports for stakeholders.
Perform any other related duties as required or assigned.
Qualifications: UKG experience.
High School Diploma/GED required, Associate’s or Bachelor’s Degree in HR or related field preferred.
2+ years of payroll experience; significant experience working in multi-state payroll is a plus.
Knowledge, Skills, and Abilities: Solid working knowledge of tax code; strong knowledge of applicable state and federal laws.
Analytical and able to develop alternative solutions in solving problems.
Professional demeanor and ability to defuse emotional situations in a calm manner.
Strong interpersonal skills and good judgment.
Proven ability to work independently.
Mature, energetic, and able to take on challenging work.
Flexibility with ability to overcome obstacles to meet deadlines.
Advanced written and verbal communication skills; detail oriented and strong organizational skills.
Excellent computer skills with intermediate to advanced knowledge of Word (document merge), Excel (formulas, pivot tables, Vlookups), PowerPoint, Outlook, Adobe Acrobat and HRIS required.
Ability to prioritize in a time-sensitive, deadline driven environment; possess excellent time, project, and process management skills.
Required to have a strong comfort-level communicating throughout all levels of the organization.
Strong knowledge of business arithmetic and an innate ability to identify and resolve issues in a timely manner as well a gathering and analyzing information skillfully.
Strong ability to adapt to changing priorities, and work with a sense of urgency.
Positive attitude, self-motivated and eager to succeed.
Physical Requirements: Essential functions of this job require the following minimal physical demands.
Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.
Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl.
Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard.
Manual dexterity suitable for use of utilizing a computer.
Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting.
Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation.
Ability to sit at a computer for 90% of the time comfortably, with+ or without reasonable accommodation.
Light to moderate lifting.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be comfortable working in an office environment to include moderate noise levels.
The working area is primarily in an open office setting with reasonable lighting and controlled temperatures.
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Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.