The Hiller Companies, LLC has an immediate opening for Collections Specialist.
Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world.
Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States.
For more than 100 years, we have been laser-focused on one goal – making the world a safer place.
We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions.
As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.
Pay Range: $21.
00 - $25.
00 per hour
Job Summary: The Collections Specialist is responsible for ensuring that the Hiller Companies, LLC receives all necessary payments from customers.
Their duties include monitoring accounts payable statements to identify debts past due, contacting customers or business partners to notify them of overdue payments and documenting debts collected.
Job Responsibilities:
Monitor the company’s accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to collect the overdue amount or negotiate a payment plan to collect it in installments.
Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Resolve customer issues and complaints concerning billing.
Submit regular reports on the status of unpaid accounts and any repayment progress.
Other duties as assigned.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly, and Make it Fun.
We offer competitive pay and most employee benefits start from the first day of employment, including:
Medical, Dental & Vision Insurance
401(k) with fully vested employer matching funds
Company Paid & Voluntary Life Insurance
Voluntary Short Term & Long Term Disability Insurance
PTO
8 Paid Holidays
Education, Licensure & Certifications:
High School Diploma/GED is required.
Experience:
2+ years of prior Business to Business (B2B) or Commercial collections experience is required.
Related experience in the construction industry is preferred.
Knowledge, Skills, Capabilities:
Familiarity with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices.
Strong negotiation skills.
Critical thinking and problem-solving skills.
Ability to conduct skip tracing.
Knowledge of filing bankruptcy claims in local jurisdiction.
Proficient in the use of Microsoft Office including Outlook and Excel.
Clear and concise verbal and written communication skills.
Ability to self-motivate and work independently with minimal supervision.
Ability to adapt to changes and navigate new systems.
Physical Requirements:
Employee must be able to:
Lift 20 pounds
Use a computer, telephone.
Sit and/or stand for several hours at a time.
Whatsapp
